“Every invoice, voucher or ticket has to end up at the right destination. Behind every document there is someone’s well-earned holiday.”

Each day tour operators deliver thousands of invoices, vouchers, tickets, etc. to TMS Soundwave. These personal documents are professionally sorted per travel agent. “Our staff create a customised ‘documap’ for every travel agent. In addition to the documents these also contain small promotional items such as flyers, posters, etc. The documaps are then collated together with the brochures orders and loaded into the vans. Then it’s off to the final destination”, Marleen Berger, Mailroom Manager told us.

TMS Soundwave also handles the mailings for last minute promotions, organised holidays, etc. for tour operators and incentive agencies. The end destination for the mailings may be travel agents or private individuals. Tour operators, who want to spoil their best clients with a gift or gadgets, can count on TMS Soundwave. We ensure that everything is delivered punctually, in good condition and to the right address. We also respond to requests from different tourist services for instance to send out small city maps, travel brochures that travellers have ordered via their website. Thanks to this service, there’s no need to worry about stocks or speedy follow-up.