In addition to the big winter and summer supplies, travel agents can order extra copies at any point in time. Travel agents can log in via our online web platform Connect2, that was designed in-house, and select the brochure they want. It is then the tour operator who has to decide whether the travel agent may receive the quantity requested. “This interim stage is also completely digital,” explained Wim Sleurs, Planning and Stock Management Manager. “When we know what may be delivered to which travel agent, we set up a planning. A software system defines which shipment the requested brochures should go in. The travel agents can check for themselves when they can expect delivery. Delivery notes are created automatically so that each driver knows what shipments he or she has to deliver.” More than 96% of the re-orders are currently processed via this online system.


Planning and Stock Management Manager
“From the online order of a brochure to delivery at the travel agent’s: every link in the chain has to fit perfectly. Tour operators and travel agents can count on our deliveries.”